The Commisceo Global Blog

Keeping you up to date with all the news, articles, tools, opinions and press relating to the world of cultural understanding, in and out of business.

Understanding the Culture is Key to Successful Business in India

Understanding the Culture is Key to Successful Business in India
Global Real Estate advisor Jones Lang LaSalle have carried out some research into the difficulties that can be encountered by western companies when they enter the Indian market. The result? Cultural differences are a major obstacle.
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Emotional Intelligence for Leaders and Managers

Emotional Intelligence for Leaders and Managers
It is important to realize how strongly our emotions influence our thoughts and attitudes. They mirror in our behaviour and impact our productivity, performance and well-being both at work and at home. Even if we tried, we would not be able to cut them out and ban them from our workplace – and we certainly shouldn’t.
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An Introduction to Customer Service Training Course

An Introduction to Customer Service Training Course
Due to its front line nature, bad customer service can severely damage the reputation of your business. It does not matter if you are working for a global player or in a cosy little sidewalk café in the countryside. Customer service matters, regardless of the size and location of your business.
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Time Management Training: Skills and Techniques

Time Management Training: Skills and Techniques
Do you sometimes feel overwhelmed by your workload and have no idea where to start and how to get organized? Does the term procrastination sound familiar to you? Can you relate to internal battles with work/life balance? You are not alone.
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Cross-Cultural and Multicultural Marketing - A New Approach to Marketing

Cross-Cultural and Multicultural Marketing - A New Approach to Marketing
A number of American marketing and advertising companies have come together to start a new organization that aims to encourage cross-cultural marketing: a sign of changing directions and prioritizations within the marketing world perhaps?
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50 Foreign Faux to Keep you out of Trouble when Travelling Abroad

50 Foreign Faux to Keep you out of Trouble when Travelling Abroad
Travel by its very nature means meeting and living with people from different cultures; and with cultures coming together there will always be differences in the way we do things. By way of highlighting this, the insurers Insure and Away have compiled a rather cool infographic of 50 Foreign Faux Pas to help keep you out of trouble!
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Business Etiquette Apps: The Top Ten

Business Etiquette Apps: The Top Ten
Do you travel abroad for work? Want to make sure you're holding your fork correctly, saying the right things and giving a good impression? Then check out these ten apps for international etiquette.
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Cultural Differences. All in the Brain?

Cultural Differences. All in the Brain?
By now, readers of this blog should be well aware of the fact that there are cultural differences between people. But where do these differences come from? Nature or nurture?
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Cultural Awareness Training helps US Army Cadets Build Bridges

Cultural Awareness Training helps US Army Cadets Build Bridges
Cultural awareness is important in today's day and age. Businesses, government bodies, the third sector and public services all realise the need to understand and embrace cultural diversity at many levels. The military is no exception; as illustrated by the US Army, cultural awareness training is reaping rewards.
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Cultural Differences Challenge Standardisation of Ecommerce Payment Methods in Europe

Cultural Differences Challenge Standardisation of Ecommerce Payment Methods in Europe
This July, the European Union will present new rules to encourage a Single European Payments Area. However, cultural and regulatory differences prove to pose challenges for the EU executives involved.
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Workplace Bullying & Cultural Differences

Workplace Bullying & Cultural Differences
According to a new global study about workplace bullying, bullying bosses are more accepted in Anglo countries such as the U.S. or the U.K than they are in many other countries. The study was recently published in the Journal or Business Research and is co-authored by Nikos Bozionelos, who is a Professor at the Audencia Nantes School of Management. The research also revealed that the kindest bosses reside in Latin America.
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Cultural Awareness Key to Global Ecommerce Marketing

Cultural Awareness Key to Global Ecommerce Marketing
E-commerce companies that wish to go international need to focus on cultural awareness as part of their global marketing and sales strategies. Not enough companies are applying localisation at every level, leaving gaps in their global goals.
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Ramadan: The Business of Fasting

Ramadan: The Business of Fasting

Did you know Ramadan changes every year? It is not always on the same date like Christmas or New Year. That is because the Islamic calendar is lunar. Whenever Ramadan starts millions of working men and women from Morocco to Saudi Arabia to Indonesia will be fasting from dawn till dusk as of next week. Life changes for 30 days inevitably having an impact on business.

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Doing Business in Nigeria: It's all about Face Time

Doing Business in Nigeria: It's all about Face Time
If you were planning on taking your business to the Nigerian market, you might want to prepare your staff for a trip to the African continent, as Nigerian merchants apparently favour real-life conversations over business talk via email.
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20 Must Know Arabic Words and Phrases for your Business Trip to the Arab World

20 Must Know Arabic Words and Phrases for your Business Trip to the Arab World

Travelling to the Middle East, The Gulf or Arab world on business?

No matter where in the world you go for work knowing a few words or phrases in the local language can break down barriers, build relationships and smooth the way to business success.

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Ghanaian Business Culture: Ghana Maybe Time

Ghanaian Business Culture: Ghana Maybe Time
During these past four days in Accra, we have often been asked what we make of Ghana – the culture, people, food, etc. It’s been an exciting and eye opening 4 days. Interestingly, one of the most surprising factors have been the traffic jams during rush hour and the extent to which these influence timeliness – we have experienced this ourselves on most days, so to avoid unnecessary frustrations, I have had to surrender to the traffic and simply go with the flow (and try not to inhale too many fumes!).
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Cultural Dexterity: The Key to Business Success in Ghana

Cultural Dexterity: The Key to Business Success in Ghana
All week, in Ghana, we have reached out to a broad spectrum of successful  Ghanaian businessmen to help determine how they have managed to attain success.  Our meetings focused on hearing their experiences, their challenges, as well as their formula for breaking out of the crowd.
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Business Etiquette in Ghana

Business Etiquette in Ghana
Based on my experiences of organising business meetings in Ghana, of which I wrote about in yesterday's blog post, I am going to elaborate on business etiquette in general, with the hope to give a few more insights, explanations and tips for doing business in Ghana.
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Business in Ghana: “There’s no food for a lazy man”

Business in Ghana: “There’s no food for a lazy man”

“There’s no food for a lazy man”; a common saying displayed all over Accra, and one heard too. In Ghana there are many proverbs to illustrate the values of Ghanaian people, and this one just stood out today (first day here!).

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Culture Awareness and Cross Cultural Understanding

Culture Awareness and Cross Cultural Understanding
According to culture awareness expert Andy Molinsky, 'global dexterity' is key to successful cross-cultural understanding. Awareness of culture and cross cultural differences are increasingly important in our global economy; Molinsky explains more in an interview with Forbes.
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