Our German cultural awareness training course is designed to meet the needs of anyone working in Germany or with the Germans who needs guidance on how to navigate the local culture.
- We help executives and families moving to Germany avoid “culture shock”
- We help multicultural teams with German members work more effectively
- We help managers with German staff improve performances
- We help exporters looking to sell into Germany win deals
No matter how you might be working with the German culture, we can help you.
We are a niche training company with +10 years’ experience in delivering world-class cross-cultural training to clients across the globe.
Case Study - Integrating Management Teams A company in nuclear energy had split its management across sites in the UK and Germany. It had become apparent that the two sets of managers were in essence not performing as one team, moreover two very distinct teams, sharing very little. As well as addressing issues such as hierarchy trust, communication and working practices we delivered a series of courses across both sites that was designed to break down rigid perceptions of one another, to give cultural reasoning behind historic tensions and create a new sense of shared purpose. The outcome was so positive we now deliver this course to any new members that join the senior management team.
Insights into German culture: Course Content
Our courses are not pre-packaged, blanket, off-the-shelf solutions. We do of course have set course outlines for the more basic requests but the vast majority of our clients come to us for one reason - our consultancy. We tailor solutions to them.
We develop, design and deliver successful courses through careful planning which ensures they meet the unique business needs of our diverse client base. The nature of our clients’ businesses vary significantly and so too do their training requirements. What is right for one business may not be right for another and, as such, the development of relevant and applicable course material is essential.
We don’t give second best and we don’t expect you to accept it either.
Once we know a little about a client’s circumstances we offer solutions and suggestions not only about content and topics, but also in how we deliver the training and who delivers it.
Examples of areas our clients want to explore in cross-cultural courses include:
The role of German political history in shaping the German business landscape
German regionality and growing multiculturalism
Factual information relating to the German economy, geography and time zones
German nationality and the importance of adaptation
Stereotypes of the German
How does culture impact business?
Beliefs, culture, values, ethics, customs and national character
Business in Germany – features, traditions and ethics
Communication – verbal and non-verbal
Business & social etiquette and protocol
Sales & negotiations
Management & leadership
Preparing for the move
What to bring?
German attitudes to foreigners
The family – raising children, education, holidays
Public behaviour and etiquette
Food and drink
Transport, shopping and entertainment
The topics above are by no means exhaustive; we deal with many niche areas that may not be highlighted above. If you have something specific you want to cover that won't be an issue - just ask.
Convenient Training Delivery
- simulations & games
- mentoring & coaching
When it comes to how our training is delivered again it really comes down to the client - we will use the best method for you. This may be the traditional classroom-style training, a webinar, an online tool or a simple coaching session at someone’s desk.
We are able to adapt and blend all manner of learning or delivery styles according to the audience.
Our trainers are based internationally meaning we are able to deliver courses pretty much anywhere needed.
Distinguished Cultural Trainers
All Commisceo trainers are hand picked.
Prior to any professional selection criteria we ensure that all our trainers fit with our company culture, our training ethos and our goals. Once past this stage we look for 4 key strengths:
- Mastery of intercultural communication
- Insider knowledge of a country
- Experience in industry
- Enlightening training style
First and foremost, our trainers are passionate about the field of intercultural communication and have an excellent, academic understanding of the topic.
Secondly, in order to be able to teach people about a country or culture we believe it is necessary to have lived and worked there, not just visited.
Thirdly, a trainer must bring practical business skills to the table such as management, marketing, sales or knowledge of an industry.
Lastly, we demand trainers that inspire and who can create fun, interactive learning environments.
The trainer you received will be the one best suited for you.
For example, if we are coaching a family moving to Berlin then our trainer would be someone who has been through the move themselves and can give first-hand insight.
Enriching Training Style
We want people to leave our courses feeling enriched. We don't believe we can achieve this unless learners are engaged, switched on, positive and soaking in information. For us, the two most crucial ingredients in any course are relevance and fun.
- We make sure training is relevant through the time we invest before a course in really understanding what is needed
- We keep it fun by making it all about interactivity, self-exploration and exercises which keep it challenging
Our trainers are at the forefront of training and coaching developments and are constantly introducing and using new methods and techniques.
Whether you want a traditional group training course or an elaborate fantasy role-play, we deliver.
Case Study - Negotiation Training The CEO of a UK company that traded in 2nd hand cars had identified certain companies in Germany he wanted to form relationships with. However his experience and knowledge of Germany and Germans was limited to German manufactured cars. He needed help so that he could enter the German market professionally and effectively. We designed two half-day courses for him that introduced him to some of the most critical cultural areas such as communication, time management and building relationships as well as giving a heavy focus on pitching, sales and negotiations. He returned from Germany having secured ⅔ of the contracts he hoped to win. The third was won 6 months later.