Understanding Kenya and Kenyans is vital for those doing business in or with the country.
Getting to grips with the culture, appreciating the way people do things and recognising the challenges you may face is what our cultural awareness courses are all about - helping you use cultural insights to get the best out of your business dealings.
Our training courses are tailored to meet the needs and requirements of our clients.
Once we understand who our client is, what skills they need, what insight they will benefit from and where in Kenya they will be working, we then work with our trainers to mould the course to match the needs of attendees.
Each course is designed to maximise attendees' business success abroad by imparting them with invaluable cultural knowledge that will support the building of interpersonal relationships, promote clear lines of communication and help minimise cross cultural misunderstandings.
Who are Our Cultural Awareness Courses For?
Essentially these courses are useful for anyone doing business in or with Kenya.
If you need to understand the local culture because you are moving there, if you want to understand how to manage Kenyans, if you want to learn how they negotiate or if you simply want to learn about the culture, then these courses are for you.
You may be a family, a manager, a business development executive or a business owner. Everyone will benefit from the knowledge the insight.
Case Study - Remote Team-Building
Our client is a European digital media company who had entered into an agreement with a small company in Kenya. The Kenyan arm were essentially acting as a back-office support to the European company. After 8 months the stakeholders concluded that the partnership was not working as they had hoped. Internal investigations revealed a cultural chasm had grown between the two teams.
Our task was to help address the issues at play. As well as consultancy we designed a series of workshops for both sets of team which looked at Kenyan culture and their expectations viz-a-viz their European counterparts'.
The intervention was a great success leading to a shared code of conduct which now forms the basis of all interactions between the teams.
What do Kenya Courses Cover?
Every Kenya course will be different as we tailor content according to the needs of participants.
Simply put, the course will contain what you're interested in and what we know you need to know about Kenyan culture.
There is a real mix of facts, insights, comparisons, activities and discussions to get attendees involved.
Below are some of the key topics we tend to cover in a 1 day course:
Kenyan Business Culture
- History, Language, Economics & Politics
- Social values, customs & traditions
- How culture impacts business
- How to break stereotypes and misconceptions
Communicating with Kenyans
- Building interpersonal relationships
- Communication both verbal & non verbal
- Social protocol
Doing Business in Kenya
- Kenyan business etiquette
- Presenting to a Kenyan audience
- Negotiation process and business tact
- Cross cultural analysis of business practices
Relocating to Kenya (relocation training)
- Expatriate group training
- Spouse & family training
- Pre-departure & Post-arrival training
- Dealing with culture shock
Our cultural awareness courses about Kenya are delivered by trainers with first-hand experience of living & working in Kenya.
Their expertise and insight into Kenya and its various business practices are a vital tool for those preparing to do business in or with Kenya.
Courses run on a half day, 1 day or 2 day basis. Customised timescales are also available.