Cross Cultural Training for Expatriate Managers at Mace

As part of a major expansion project in Saudi Arabia, global consultancy and construction firm Mace needed a fast, scalable, and engaging way to deliver country-specific cross cultural training to over 100 expat managers relocating to the Kingdom.

Training Background

Mace is an international consultancy and construction business known for delivering complex projects across the globe. With a reputation for excellence in programme delivery, innovation, and project management, the company continues to expand its global footprint in regions such as the Middle East.

The Training Challenge

With a large number of managers relocating to Saudi Arabia to work on a major project, Mace needed a Saudi Arabia cultural awareness training course that was quick to roll out, easy to access, and aligned with the company’s brand. The aim was to help new arrivals better understand Saudi business culture, communication styles, etiquette, and help ensure smoother adaptation.

The solution

A tailored eLearning course
on living & working in Saudi Arabia

Scalable eLearning for Managers

The eLearning format allowed Mace to train over 100 managers efficiently and consistently, ensuring everyone received the same quality learning experience, regardless of location or time zone.

Practical Guidance for Daily Success

From etiquette in meetings to understanding local expectations, the course gave managers actionable knowledge they could apply immediately in real-life workplace and social scenarios.

A Positive Experience for Stakeholders

Learners rated the course an average of 4.5/5, and feedback to Mace’s HR team confirmed the training was relevant, insightful, and a valuable part of the onboarding experience.

Deeper understanding of local culture

Ability to communicate respectfully and effectively with stakeholders

The results

Equipping managers with the cultural confidence to thrive in Saudi Arabia

Thanks to Commisceo Global’s tailored eLearning solution, Mace successfully prepared over 100 managers for life and work in the Kingdom. The course not only reduced worries and concerns but also supported smoother integration, stronger collaboration, and more confident day-to-day interactions, contributing to the success of the project and the wellbeing of its employees.

Testimonial

What did the client say?

“The elearning is exactly what we wanted for our employees and gave a good understanding of Saudi culture.”

A. BinZeid

HR Business Partner Mace

Can we help?

Can we help you solve similar problems?

Are you looking for a bespoke cultural awareness course tailored to your team’s needs? We design and deliver practical training solutions to help organisations communicate more effectively across cultures.

Contact us for a discussion