Experts in Country-Specific Cultural Awareness Training

Experts in Country-Specific Cultural Awareness Training

Looking for cultural insights into a particular country? We have been designing and delivery cross-cultural courses for +10 years - flexible, tailored, quality global training whether SME or FTSE500.
  • Explore French culture and how it impacts business
  • Understand how to use cultural insights to your advantage
  • Succeed in hitting personal and organisational goals

Our France cultural awareness course is designed to meet the needs of anyone working in France or with the French who needs guidance on how to navigate the culture.

  • We help executives and their families moving to France avoid  “culture shock”
  • We help multicultural teams with French members communicate more effectively
  • We help managers with French staff improve performances
  • We help salespeople pitching or negotiating with the French win deals

No matter how you might be working with the French culture, we can help you.

+10 years’ experience in delivering world-class French culture training to clients across the globe.

Case Study - Integrating Teams
Our client is a French financial institution who was undergoing a major restructure. As part of the process a team was being built in Paris that would bring together talent from across its global offices. The team would therefore be newly formed, multicultural and out of their own comfort zones. On top of this they would also need to work according to French values and practices. We were responsible for rolling out a year’s long series of training courses that included relocation and orientation training for incoming employees, team building workshops, French culture sessions, new management training modules to complement the curriculum and coaching for certain employees on skills such as communication and negotiation.

Insights into French culture: Course Content

Our courses are not blanket, off-the-shelf courses. We do of course have set courses for the more basic requests but the vast majority of our clients come to us for the consultancy we offer.

We deliver successful courses through careful planning which ensures they meet the unique business needs of our diverse client base.  The nature of our clients’ businesses vary significantly and so too do their training requirements.  What is right for one business may not be right for another and, as such, the development of relevant and applicable course material is essential.
We don’t give second best and we don’t expect you to accept it either. 

Once we know a little about a client’s circumstances we offer solutions and suggestions not only about content and topics, but also in how we deliver the training and who delivers it.

Examples of areas our clients want to explore in cross-cultural courses include:

Background topics:

The role of French political history in shaping the French business landscape in France
French regionality,  multiculturalism and diversity
Factual information relating to the French economy, geography and time zones

Intercultural topics:

French nationality and the importance of adaptation
Stereotypes of the French
How does culture impact business?
Beliefs, culture, values, ethics, customs and national character

Business topics:

Business in France – features, traditions and ethics
Interpersonal relations
Building relationships
Communication – verbal and non-verbal
Business & social etiquette and protocol
Business entertaining
Sales & negotiations
Management & leadership

Relocation topics:

Preparing for the move
What to bring?
Language learning
French attitudes to foreigners
The family – raising children, education, holidays
Public behaviour and etiquette
Food and drink
Transport, shopping and entertainment

The topics above are by no means exhaustive; we deal with many niche areas that may not be highlighted above.  If you have something specific you want to cover that won't be an issue - just ask.

Convenient Training Delivery

  • face-to-face
  • e-Learning
  • self-study
  • simulations & games
  • mentoring & coaching

When it comes to how our training is delivered again it really comes down to the client - we will use the best method for you. This may be the traditional classroom-style training, a webinar, an online tool or a simple coaching session at someone’s desk.

We are able to adapt and blend all manner of learning or delivery styles according to the audience.

Our trainers are based internationally meaning we are able to deliver courses pretty much anywhere needed.

Distinguished Cultural Trainers

All Commisceo trainers are hand picked.

Prior to any professional selection criteria we ensure that all our trainers fit with our company culture, our training ethos and our goals.  Once past this stage we look for 4 key strengths:

  • Mastery of intercultural communication
  • Insider knowledge of a country
  • Experience in industry
  • Enlightening training style

First and foremost, our trainers are passionate about the field of intercultural communication and have an excellent, academic understanding of the topic.
Secondly, in order to be able to teach people about a country or culture we believe it is necessary to have lived and worked there, not just visited.
Thirdly, a trainer must bring practical business skills to the table such as management, marketing, sales or knowledge of an industry.
Lastly, we demand trainers that inspire and who can create fun, interactive learning environments.

The trainer you received will be the one best suited for you.

For example, if we are coaching a family moving to Paris then our trainer would be someone who has been through the move themselves and can give first-hand insight.

Enriching Training Style

We want people to leave our courses feeling enriched. We don't believe we can achieve this unless learners are engaged, switched on, positive and soaking in information. For us, the two most crucial ingredients in any course are relevance and fun.

  • We make sure training is relevant through the time we invest before a course in really understanding what is needed
  • We keep it fun by making it all about interactivity, self-exploration and exercises which keep it challenging

Our trainers are at the forefront of training and coaching developments and are constantly introducing and using new methods and techniques.

Whether you want a traditional group training course or an elaborate fantasy role-play, we deliver.

Case Study - Management localization training
A client in the internet marketing sector had sent senior manager from America to manage a newly acquired “start-up” tech-style company in Lyon, France.  Some 6 months into the assignment the client was concerned by what seemed to be a failing purchase. Feedback gained from local employees did not shine favourably on the new leader’s management style; it was “too American”.  
We coached the manager; we developed short courses for him that looked at his own management style and its cultural influences as well as providing skill specific training in areas such as French business cultural communication, dealing with conflict and emotional sensitivity.As a result of the training we were also commissioned with running French cultural awareness courses in the USA for head office.

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