Our UK cultural awareness course is designed to meet the needs of anyone working in the UK or with the British who needs guidance on how to navigate the culture.
- We help executives and their families moving to the UK avoid “culture shock”
- We help multicultural teams with British members communicate more effectively
- We help managers with British staff improve performances
- We help sales people pitching or negotiating with the British win deals
No matter how you might be working with the British culture, we can help you.
Case Study - The British Workplace Our client is a French financial institution who had sent a very senior manager to their office in London, UK. The manager had caused issues within a very short time which were perceived to come from cultural insensitivity and a complete lack of self-awareness. We coached the manger to better understand how the workplace in the UK tends to work in comparison with France. As well as addressing issues such as communication and general business culture we also focused on key management skills such as motivating, collaborating and coaching and how they may differ in the UK.
Insights into British culture: Course Content
Our courses are not blanket, off-the-shelf courses. We do of course have set courses for the more basic requests but the vast majority of our clients come to us for the consultancy we offer.
We deliver successful courses through careful planning which ensures they meet the unique business needs of our diverse client base. The nature of our clients’ businesses vary significantly and so too do their training requirements. What is right for one business may not be right for another and, as such, the development of relevant and applicable course material is essential. We don’t give second best and we don’t expect you to accept it either.
Once we know a little about a client’s circumstances we offer solutions and suggestions not only about content and topics, but also in how we deliver the training and who delivers it.
Examples of areas our clients want to explore in cross-cultural courses include:
Background topics: The role of British political history in shaping the business landscape British regionality, multiculturalism and diversity Factual information relating to the UK economy, geography and time zones
Intercultural topics: British culture, identity, nationality Stereotypes of the Brits How does culture impact business? Beliefs, culture, values, ethics, customs and national character
Business topics: Business in the UK – features, traditions and ethics Interpersonal relations Building relationships Communication – verbal and non-verbal Business & social etiquette and protocol Business entertaining Sales & negotiations Management & leadership
Relocation topics: Preparing for the move What to bring? Language & accents British attitudes to foreigners The family – raising children, education, holidays Public behaviour and etiquette Food and drink Transport, shopping and entertainment
The topics above are by no means exhaustive; we deal with many niche areas that may not be highlighted above. If you have something specific you want to cover that won't be an issue - just ask.
Convenient Training Delivery
- simulations & games
- mentoring & coaching
When it comes to how our training is delivered again it really comes down to the client - we will use the best method for you. This may be the traditional classroom-style training, a webinar, an online tool or a simple coaching session at someone’s desk.
We are able to adapt and blend all manner of learning or delivery styles according to the audience.
Our trainers are based internationally meaning we are able to deliver courses pretty much anywhere needed.
Distinguished Cultural Trainers
All Commisceo trainers are hand picked.
Prior to any professional selection criteria we ensure that all our trainers fit with our company culture, our training ethos and our goals. Once past this stage we look for 4 key strengths: 1. Mastery of intercultural communication 2. Insider knowledge of a country 3. Experience in industry 4. Enlightening training style
First and foremost, our trainers are passionate about the field of intercultural communication and have an excellent, academic understanding of the topic. Secondly, in order to be able to teach people about a country or culture we believe it is necessary to have lived and worked there, not just visited. Thirdly, a trainer must bring practical business skills to the table such as management, marketing, sales or knowledge of an industry. Lastly, we demand trainers that inspire and who can create fun, interactive learning environments.
The trainer you received will be the one best suited for you.For example, if we are coaching a family moving to London then our trainer would be someone who has been through the move themselves and can give first-hand insight.
Enriching Training Style
We want people to leave our courses feeling enriched. We don't believe we can achieve this unless learners are engaged, switched on, positive and soaking in information. For us, the two most crucial ingredients in any course are relevance and fun.
We make sure training is relevant through the time we invest before a course in really understanding what is needed. We keep it fun by making it all about interactivity, self-exploration and exercises which keep it challenging.
Our trainers are at the forefront of training and coaching developments and are constantly introducing and using new methods and techniques.
Whether you want a traditional group training course or an elaborate fantasy role-play, we deliver.