The Commisceo Global Blog

Keeping you up to date with all the news, articles, tools, opinions and press relating to the world of cultural understanding, in and out of business.

Is E-Learning the future?



The vast movement towards e-learning is clearly motivated by the many benefits it offers. However much e-learning is praised and innovated, computers will never completely eliminate human instructors and other forms of educational delivery. What is important is to know exactly what e-learning advantages exist and when these outweigh the limitations of the medium.

Features Unique to e-Learning

Like no other training form, e-learning promises to provide a single experience that accommodates the three distinct learning styles of auditory learners, visual learners, and kinesthetic learners. Other unique opportunities created by the advent and development of e-learning are more efficient training of a globally dispersed audience; and reduced publishing and distribution costs as Web-based training becomes a standard.

E-learning also offers individualized instruction, which print media cannot provide, and instructor-led courses allow clumsily and at great cost. In conjunction with assessing needs, e-learning can target specific needs. And by using learning style tests, e-learning can locate and target individual learning preferences.

Additionally, synchronous e-learning is self-paced. Advanced learners are allowed to speed through or bypass instruction that is redundant while novices slow their own progress through content, eliminating frustration with themselves, their fellow learners, and the course.

In these ways, e-learning is inclusive of a maximum number of participants with a maximum range of learning styles, preferences, and needs.

Collaborative Learning

All collaborative learning theory contends that human interaction is a vital ingredient to learning. Consideration of this is particularly crucial when designing e-learning, realizing the potential for the medium to isolate learners. With well-delivered synchronous distance education, and technology like message boards, chats, e-mail, and tele-conferencing, this potential drawback is reduced. However, e-learning detractors still argue that the magical classroom bond between teacher and student, and among the students themselves, can not be replicated through communications technology.

Read more >>> Kevin Kruse
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New national standards on intercultural respect at work



The first ever National Occupational Standards for working with people from different countries or diverse cultures will be launched today at a high profile event in central London. The new Standards provide a quality benchmark for building mutual respect, improving communication and workforce relations, and reducing racism.

The new National Occupations Standards for Intercultural Working describe the skills, knowledge and understanding required by anyone wishing to work effectively in a multicultural environment. They can be used to inform policy and procedures, provide a good practice guide for human resources professionals, and identify training needs to promote social and community cohesion.

CILT, the National Centre for Languages led the government-funded project to develop the new Standards, which were approved by the UK Commission for Employment and Skills in September 2008. Today’s launch celebrates the completion of the project, which has involved hundreds of organisations, employers and individuals from across the UK over the past two years.

Read more >> CILT
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BA clerk loses crucifix row appeal



A British Airways (BA) check-in clerk who claimed she was religiously discriminated against for wearing a crucifix on a necklace has lost her appeal case.

The Employment Appeal Tribunal (EAT) has upheld the employment tribunal's ruling from earlier this year, that Nadia Eweida was not indirectly discriminated against on the grounds of her religion when her employer insisted the cross worn on her neckline be concealed by her uniform.

Eweida was suspended in September 2006, after she refused to conceal a small crucifix at her post at Heathrow Airport, claiming it was her human right to express her faith by having the crucifix on display. She returned to work in February 2007 after BA revised its uniform policy.

Eweida claimed discrimination on the grounds of her religion and had sought £20,000 in back pay and compensation from the airline. She said that she turned down £8,500 from BA to settle out of court.

Read more > BA
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Intercultural Skills are Crucial say HR Leaders



According to a survey of more than 100 senior human resource managers, 81 percent of companies agree that international work experience is a crucial criterion for leadership in a global organization.

The survey, "The Importance of Cultural Skills in Senior Managers," conducted by RW-3 LLC, an online intercultural training organization, and ORC Worldwide, a global human resource consulting firm, was designed to measure the importance of cultural competencies and global experience as criteria for senior management.

"During the current liquidity crisis, we've seen yet again how the global economy is entirely interconnected and how international cooperation is critical for the world's economic well being," said Michael S. Schell, president of RW-3. "Understanding and appreciating how things get done in countries around the world is crucial for success. That means gaining an appreciation and understanding of culture. This survey reinforces how important the global HR community believes those intercultural skills are for their leadership."

Read more >> HR Leaders

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Muslim twins' discrimination case could lead to record payout

A major test of the UK's religious discrimination laws next week could see a record compensation payout, according to reports.

A pair of Muslim twins are taking City firm Tradition Securities and Futures to an employment tribunal on a series of allegations.

The French nationals claim bosses at the company took Jewish clients from them, and gave them to non-Muslim colleagues.

They are said to be seeking damages that could run into millions of pounds for religious and racial discrimination, among other claims.

The sisters worked as brokers at Tradition Securities and Futures from 2002 to 2004, when they transferred to the firm's London office for two years before quitting.

Read more > PT
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