The Commisceo Global Blog

Keeping you up to date with all the news, articles, tools, opinions and press relating to the world of cultural understanding, in and out of business.

What is Driving Diversity to Become a CEO-level Strategic Concern?

What is Driving Diversity to Become a CEO-level Strategic Concern?

Research from Deloitte finds that diversity and inclusion in the workplace are now leadership-level issues, central to future growth and security.

Findings from the firm's 2017 Global Human Capital Trends report suggest that diversity has moved away from a predominantly HR-focused, "check box ticking" initiative to one of key strategic importance at CEO-level.

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How Culture Impacts Job Interviews

How Culture Impacts Job Interviews

At this moment in time, the increase in cross border human traffic has meant that companies are no longer dealing with a homogenous native community from which they recruit their staff.

Companies are now facing cross cultural challenges in how they recruit, manage and develop a multi-cultural staff base.

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How Culture Impacts Company Security

How Culture Impacts Company Security

On our blog we love to look at different takes on cultural differences. Understanding culture and how it impacts your business isnt just about dos and dont's. It is SO much more and this little piece on culture and security highlights nicely how culture impacts pretty much everything we do from handshakes to security fences.

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Musings from the 2014 Corporate Relocation Conference & Exhibition

Musings from the 2014 Corporate Relocation Conference & Exhibition
The 18th annual Corporate Relocation Conference and Exhibition took place on the 3rd of February this year, in London. Kwintessential attended the conference to gain further insight about the latest discussions in the field of global mobility.
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Putting the People Back into Global Mobility

Putting the People Back into Global Mobility
Most of the reputable global relocation companies conduct annual surveys whereby they gather data on global mobility trends in international companies. Plus Relocation – a company operating in corporate relocation for the past 40 years, just published the results of their Planning for International Mobility Survey.
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HR Departments are Key to a Multicultural Workplace

HR Departments are Key to a Multicultural Workplace
According to a new study, not enough organisations regard a culturally diverse work force as a top priority. As having employees from different countries and cultures can benefit an organisation greatly, experts are urging Human Resource departments to take action!
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HR Training Course for Non-HR Managers

HR Training Course for Non-HR Managers
Up to now many companies have largely underestimated one essential part of their capital - and that is human capital. Businesses can have endless material and financial resources, but without a strong workforce, they cannot make use of these resources.
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Workplace Bullying & Cultural Differences

Workplace Bullying & Cultural Differences
According to a new global study about workplace bullying, bullying bosses are more accepted in Anglo countries such as the U.S. or the U.K than they are in many other countries. The study was recently published in the Journal or Business Research and is co-authored by Nikos Bozionelos, who is a Professor at the Audencia Nantes School of Management. The research also revealed that the kindest bosses reside in Latin America.
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Communication Skills and Cultural Differences Self-Study Guide

Communication Skills and Cultural Differences Self-Study Guide

Want to improve your people skills? Need to train staff in communication skills? Looking to overcome barriers to communication at work? Dealing with cultural diversity? If the answer is yes to any of these then why not download our free guide to cultural awareness?

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Culture at Work - The Value of Intercultural Skills

Culture at Work - The Value of Intercultural Skills
A report undertaken by Ipsos called "Culture at Work" throws some interesting light on intercultural skills in the international workplace.
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Employers want Intercultural Skills finds Ipsos report

Employers want Intercultural Skills finds Ipsos report
A new report from Ipsos finds that businesses need and want people with intercultual skills. John Worne agrees, stressing the importance of knowing your foreign languages and being culturally aware as a company.
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Drilling for Cultural Fuel

Drilling for Cultural Fuel
One of the best aspects of my work is getting to know how different industries work internally, and especially what their take is on training their employees. Being able to meet different HR, L&D and Training Managers and speak to them about their work is eye opening. In my last visit to Paris, a certain company really grabbed my attention in terms of their proactivity and dedication to training.
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Merging Companies means Merging Cultures

Merging Companies means Merging Cultures
As a company, it is never easy to unify an existing business with a newly acquired one through a merger or aquisition. The key to this may lie in ensuring the separate company cultures become one.
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Cultural Risk Assessments helping HR save Mergers

Cultural Risk Assessments helping HR save Mergers
Did you think culture clash only happens between foreigners? Think again! Company cultures are now recognised as being a major reason behind mergers failing and businesses underperforming.

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Is the Global Manager Dead?


According to Professor C. A. Bartlett who co-authored “Transnational Management” nearly 20 years ago, the business world is a very different place to what is was back when he wrote the book.
The book is now in its sixth edition and Bartlett describes it as a continuous work and a passion of his. He has filled the book over the years with case studies that demonstrate how the world of business works and also highlights how the world of business has changed over the years.
One of the biggest changes in the way that the international world of business now works is with the way that many modern businesses now operate. Communication has come on leaps and bounds since 1992 (when the book was first published) and it is easy to forget how quickly connected we can be with people on the other side of the globe. The internet and email has broadened business horizons and made many more places reachable and the improvement of the spread of information and data has been a real boon to businesses everywhere. Skype, satellite phone and video conferencing have all broken down the barriers of international business.
The very fact that technology has broken down international barriers means that there really is no such thing anymore as the global manager, as almost every office worker now spends their time in a global environment.
International divisions now also no longer really exist like they used to in the 1960s and 1970s when the managers were sent abroad for long periods of time. The fluidity of today’s world means that many companies look to recruit managers from all over the world as travel is no such of longer an issue as it used to be.
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IHRM - Repatriation Management



Despite ongoing concerns about high expatriate attrition rates companies do not seem to be paying a lot of attention to the repatriation phase. A similar observation can be made in HRM journals; whereas expatriation has been researched extensively during the last decades, repatriation has received scarce attention in literature. The purpose of this article is, therefore, to highlight the relevance of repatriation management in the earliest stages of expatriate management.

Recent research indicates that successful expatriation assignments rely on four elements: the selection of the candidates, pre-arrival preparation for both expatriate and family, the provided support and possibility to keep in touch with the home organization while on an expatriate assignment, and the repatriation arrangements after completion of the assignment (Baruch and Altman, 2002). That appropriate attention to repatriation arrangements is important follows out of various observations: (1) Valuable personnel frequently leave the organization relatively shortly after repatriation. Research findings from 2002 showed that about 50% of personnel left a financial services company within a few years following the return to their home country (Baruch & Altman, 2002).

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EHRC accused of requesting ethnic minority staff to join BNP



The equality watchdog is conducting an internal investigation into allegations that a director asked minority employees to join the British National Party (BNP), testing the party's constitution ahead of a legal case.

A source says the senior manager asked staff in a teleconference to identify employees at the Equality and Human Rights Commission (EHRC) from a black and ethnic minority background who could be asked to join the far-right BNP.

The EHRC allegedly wanted to gather evidence that the BNP refused minority applicants to the party, in the build up to its legal case against the party's rules.

Read more > EHRC
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Expat life getting harder



With fluctuating exchange rates and companies less willing to keep expats on their payroll, the economic landscape for expats is changing drastically.

Expatriates have always been known for their ability to adapt to new cultures and contexts but the current financial crisis may prove to be the biggest challenge yet for internationals.

The economic landscape across the globe is changing by the day and it is still unclear how that will affect the world and workplace – and the place of expats within it.

Two things are already clearly impacted, though: the costs borne by expatriates in many European cities and overseas assignments by multinational corporations.

A recent survey by the Economist Intelligence Unit (EIU), for instance, showed that while weakening exchange rates have substantially lowered the relative cost of living in Western Europe for expatriates, it remains the most expensive area of the world to live in. Western Europe boasts seven of the top 10 most expensive cities across the globe and all but two of the Western European cities surveyed are in the top 50, according to the report.

However, those living in Western Europe can take heart in the fact that the relative cost of living in the region is dropping – due, in large part, to drastic declines in European currencies such as the sterling, the euro and the Norwegian krone.

Read more > Expatica
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Technology and Global Mobility

Geeta Gwalani explores how the optimum use of technology can be achieved in the context of global mobility programs of organisations.

The use of information technology within human resource (HR) management has increased greatly during recent years, with most organisations now using technology to some extent in their management of HR.

Some believe that HR practitioners have become more focused on adding strategic value within an organisation and becoming a business partner to line managers. A number of authors have suggested that technology may be used within HR to facilitate this shift in the role of the HR function, including Edward Lawler and Susan Mohrman in their 2003 Human Resource Planning article, 'HR as a Strategic Partner: What Does it Take to Make it Happen,' and Samir Shrivastava and James Shaw in their 2003 Human Resource Management article, 'Liberating HR through Technology.' However, HR functions also have been under pressure to reduce costs and make efficiency savings, sometimes achieved by outsourcing parts of the function, but often through streamlining the transactional aspects of the work by means of call centres, self-service, and a greater use of new technology.

The use of technology within HR has increased rapidly during recent years, with 77 percent of organisations using some form of HRIS in 2005, according to a paper published by the Chartered Institute of Personnel and Development.

Read more > Mobility
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Ethnic Minorties to be protected during recession



People from ethnic minority groups could receive additional financial support as a result of government fears they will be hardest hit during the recession.

At Labour's Black, Asian and Minority Ethnic annual general meeting in Leicester, work and pensions secretary James Purnell announced an initiative to ensure that no ethnic minority worker would be "left behind".

Purnell warned that employment levels among people from ethnic minorities fell by 10% in the last recession, and said it was important to ensure such mistakes were not repeated.

"In the past too many were left behind in bad times. Ethnic minority workers suffered most in the Tory recessions," he said.

Mr Purnell said the Equality and Human Rights Commission (EHRC) had agreed to work with the government to assess whether any groups were suffering disproportionately in the recession, and to advise ministers about corrective measures.

Read more > HR News
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