Working with people from different cultures can sometimes be confusing. Can you work out what's happening in these 7 short workplace scenarios from around the world?
There's no time limit. The pass mark is 85%. Good luck!
5. Bob de Jonge and his Thai associate, Chaiwat Soonvichai, are walking into a meeting in Bangkok.
Chaiwat asks Bob casually, 'Do you have the latest marketing portfolio with you?' Bob stops in his tracks and slaps his forehead.
'Why on earth didn't you ask me that earlier? Now there's no time to go back and get it'. The two continue on and conduct a successful meeting yet a month later Chaiwat leaves the company.
What went wrong?
Chaiwat saw the slapping of the forehead as an insult to his intellect.
Chaiwat felt a great loss of face through Bob's reaction and felt compelled to leave.
6. Nick Mills had worked hard to become the top sales representative of the IT company he worked for in the USA.
When the company received an invitation from an Argentinean firm to make a marketing presentation for them, Nick was chosen to go to Buenos Aires. Nick had set up an appointment to make his presentation the afternoon he arrived.
Upon arrival he was met by the host firm who told him the presentation was postponed for two days to give Nick a chance to rest and see the sites. Nick insisted he was fit and ready for the presentation and pressed to have it that afternoon.
Eventually it was put back to the original slot but Nick noticed that none of the executives at the meeting seemed interested. At the end of the meeting the Vice President suggested they all meet again in two days.
Why did Nick get this reaction?
Argentines are fiercely proud of their culture and heritage and saw Nick's lack of enthusiasm to take in the sights as an insult.
Nick's insistence that it take place that day was seen as over zealous - a trait considered undesirable.
Their initial offer to delay it two days was their way of allowing enough time to get to know Nick. As a virtual 'stranger' none of the executives felt the desire to engage with him.
7. Jane and Diana had been working together as teachers in Istanbul, Turkey.
It was coming up to the end of their contracts and had decided they wanted to see a bit more of 'real Turkey'. As they got further into the countryside and away from Istanbul they started to feel hostility towards them.
On one occasion they stopped at a small coffee house in a village for some refreshments and found themselves the centre of attention. They felt shaken by the numerous stares. Jane and Diane could not understand the difference in attitude between people in Istanbul and those in the countryside.
Which would you say explains this best?
There was no hostility - in many parts of the world people tend to stare at something new or unusual. Istanbulis are a lot more cosmopolitan and are used to Western women.
Women are not allowed to leave the house in rural Turkey. That's why the locals were looking at them.