The Commisceo Global Blog

Keeping you up to date with all the news, articles, tools, opinions and press relating to the world of cultural understanding, in and out of business.

The International Business of Language

Whilst the world is beginning to shrink with the opening up in communication and travel, so the world of business expands. In the last two decades never has there been such a need in the business world than to have a full, comprehensive knowledge and understanding of language and its impact across the globe. How much emphasis is given to language in your business? Language is the base communication throughout your business. Language transcends all in the business world. It is what makes the world the place it is and helps us to communicate with others.
Language as a tool in business should be seen as exactly that, a tool. Language should be as important to your business as your hard drives, your catalogues and manuals and all the other tools you perceive to be essential to conducting your business.

If you see language as a tool within your business you are more likely to foster the care and attention you need to place upon the way in which you use language. Perhaps you should adopt the mantra ‘language isn’t just for talking’. Language is for all communication. Some tips to help you to start using your tool of language in order to maximise your communication with your business counterparts. Firstly, you must be very clear and concise about the messages you wish to convey. Cut out the unnecessary words, don’t be convoluted about it, stick to the point and you will ensure you have been fully understood. Remember, and don’t forget, language is a tool and you want your tools to work for you. Personal style goes a long way to say something about you so don’t let the day’s stresses or any personal setbacks to show in the way you use your tool of language, believe it or not, a frown, a shortness or abruptness of manner can be off putting and leave the person with whom you are communicating feeling unsettled. Language is your business tool so, smile, make eye contact, it’s all part of the language. We call it body language.

It is extremely important in the world of business that your build good relationships. How do you do this? You use your language tool of course. It may seem like a time consuming exercise, may be even seen as patronising and pointless, but, if you are to succeed in fostering good, amicable and workable business relationships, a little training in how your company uses the language tool will not come amiss. Why not consider your own corporate brand of your valuable language tool? Why do you think the American’s use the phrase ‘have a nice day’? Because it works. Language says something about you. The language tool is your badge. Wear it well and you can’t go wrong.
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IHRM - Repatriation Management

Despite ongoing concerns about high expatriate attrition rates companies do not seem to be paying a lot of attention to the repatriation phase. A similar observation can be made in HRM journals; whereas expatriation has been researched extensively during the last decades, repatriation has received scarce attention in literature. The purpose of this article is, therefore, to highlight the relevance of repatriation management in the earliest stages of expatriate management.

Recent research indicates that successful expatriation assignments rely on four elements: the selection of the candidates, pre-arrival preparation for both expatriate and family, the provided support and possibility to keep in touch with the home organization while on an expatriate assignment, and the repatriation arrangements after completion of the assignment (Baruch and Altman, 2002). That appropriate attention to repatriation arrangements is important follows out of various observations: (1) Valuable personnel frequently leave the organization relatively shortly after repatriation. Research findings from 2002 showed that about 50% of personnel left a financial services company within a few years following the return to their home country (Baruch & Altman, 2002).

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Which Language is Spoken Where?

At Commisceo we like to react to our customers needs. One thing we noticed with many of our valued translation and interpreting clients was that sometimes they were unsure as to what languages are spoken in which countries.

So what do we do? We invent a little widget that answers this for them in a second! The widget can be added to their own site and will soon also become a Google Widget (watch this space).


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Boost international trade through Languages

In order for the UK to boost international trade it must invest much more in languages, according to a new report.

The report by James Foreman-Peck of Cardiff Business School found that not learning languages "promotes complacency and under-investment".

Teresa Tinsley, director of communications at CILT, the National Centre for Languages, said: "We urgently need to raise awareness amongst young people of both the economic and cultural benefits of learning a language."

She went on to say that she wanted to see more employers using management skills and valuing languages as a key business skill.

Ms Tinsley said she wanted to see commitment from all government departments – not just the Department for Children, Schools and Families – to recognise the importance of languages to Britain's future.

CILT recently published its new agenda for languages calling on government agencies and businesses to place more value on languages.

"We need to increase the number of UK graduates competent to work internationally, to enable them to compete with multilingual counterparts from across the world," Ms Tinsley added.

The Cardiff Business School report also found evidence to suggest that Britain's language investment is so low that it imposes a heavier tax on British trade than the average for the rest of the world.
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Immigration report proposals will hinder employers

Employers will find it more difficult to recruit skilled migrants from overseas if the government accepts proposals to further tighten up the immigration system, a law firm has warned.

Alarm bells were sounded by Speechly Bircham following a Migration Advisory Committee report on the points-based immigration system, which outlines how the UK could do more to protect jobs for British workers.

Recommendations include:

*A requirement that migrant workers outside of the EU will earn £20,000 and workers without qualifications will earn at least £32,000
* Increasing the application fees for Tier 2 (the skilled workers category for those from outside the EU)
* Increasing the period that a role has to be advertised in the UK to four weeks
* Increasing the period before an employee can transfer from an overseas branch to the UK via an intra-company transfer from six months to 12 months.

Tracy Evlogidis, head of immigration at Speechly Bircham, said: "It is clear from the recommendations that employers will face an incredibly difficult task in recruiting skilled migrants from overseas, no matter how special they are and who they are.

Read more > Immigration
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