The Blog for Culture Vultures

Satiate your inner Culture Vulture with regular news and posts about cultural awareness, doing business abroad, working in a multicultural environment, HR diversity and global mobility.

Is the 70-20-10 Model Still Relevant to Online Cross Cultural Training?

Is the 70-20-10 Model Still Relevant to Online Cross Cultural Training?

If you work in Learning and Development, then it’s likely you know about the 70-20-10 Model.

If not, then it can be simply summarised as the work of three academics in the 80’s who used extensive research to establish optimal learning conditions.

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Hospitality, Food & Friendship in Arab Business Culture

Hospitality, Food & Friendship in Arab Business Culture

Being a good host is a central part of life in the Middle East and it is an underpinning value that everyone in the region shares.

The roots of this can be found in the tribal system whereby treating guests well is traditionally a way of gaining honour.

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How Effective are your Online Training Programmes?

How Effective are your Online Training Programmes?

As a member of a Learning and Development team, you have probably invested considerable time developing, or purchasing, online training programmes in line with staff training strategies.

Purchasing online or e-learning programmes can be a minefield; there’s often so much to choose from and no two training programmes are the same.

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Japanese Cultural Values and their Influence on Business

Japanese Cultural Values and their Influence on Business

Values are a useful way of trying to understand another culture.

It is often a combination of the values held close by a culture that shape and drive much of their beliefs and behaviours.

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Three Key Cultural Differences for Indians Working in the USA

Three Key Cultural Differences for Indians Working in the USA

Did you know that Indians form the second largest group of immigrants in America, with Mexicans taking the top spot?

Although Indian expats may enter the US with a typically high level of education under their belts and a strong work ethic, they often find cultural differences between the US and India quite a challenge.

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How well do you know your E-Learning from your M-Learning, Online, Digital, Blended or Virtual Learning?

How well do you know your E-Learning from your M-Learning, Online, Digital, Blended or Virtual Learning?

Gone are the days when learning was a simple classroom transaction between trainer and student.

With the learning revolution in full flow, our classroom can be an airport boarding lounge, train, café, sitting room – and, let’s face it – even the toilet.

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How Cultural Differences Can Destroy Customer Experience

How Cultural Differences Can Destroy Customer Experience

We all know that a positive customer experience (CX) drives repeat business, increased turnover and higher profits.

Companies who work hard to ensure their customers have a positive experience certainly reap the rewards of their efforts.

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Why Joining The TPP Spells 'Cultural Competence' for British Business

Why Joining The TPP Spells 'Cultural Competence' for British Business

With a ‘no deal’ Brexit looming, the need to trade outside of Europe is becoming a reality for many British businesses.

In fact, just this week, Japanese Prime Minister, Shinzō Abe told Britain we’d be welcome to join the Pacific Free Trade Pact (TPP) following our European exit if we’re unable to leave with a deal intact.

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Stereotypes & Bias in Cultural Competence Training

Stereotypes & Bias in Cultural Competence Training

Essential to any sort of cultural awareness training are the two key concepts of stereotypes and bias.

As we touched on in an earlier blog, a common trap many of us naturally fall into when we are working in cross-cultural situation is to let our own cultural lens get in the way.

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Why E-Learning Works for Cultural Competence Training

Why E-Learning Works for Cultural Competence Training

Online training for cross-cultural skills are in high demand. So why are corporate training stakeholders turning to e-learning?

Tradtional face-to-face training has become more of a challenge over the past 15 or so years.

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Honour, Face & Shame in Arab Culture

Honour, Face & Shame in Arab Culture

Doing business in the Middle East? Then you need to understand the role of honour in the Arab world.

The concept of personal dignity, honour and protecting one’s reputation is very important in the Middle East.

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Why is Cultural Competence Important in Training?

Why is Cultural Competence Important in Training?

Why do we focus on culture in corporate training? Is it really all that important?

Understanding the role culture plays in our lives is very important.

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Japanese Culture and the Art of Words

Japanese Culture and the Art of Words

If you're doing business in Japan or working with the Japanese culture, it's crucial to get your head around some key language phrases.

The Japanese have a way of using words to beautify their communication.

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Why is the Issue of Discrimination so Important for Expatriate Staff?

Why is the Issue of Discrimination so Important for Expatriate Staff?

Global Mobility staff are routinely faced with complex challenges when it comes to effectively managing relocation assignments.

Although demanding, the complexities don’t stop at matters such as contractual amendments, cost of living and bridging loan calculations.

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The Cultural Lens

The Cultural Lens

Self-awareness is fundamental in raising cultural competence.

If you are unable to understand yourself, it will be difficult to understand another.

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Understanding the Arab Middle East - Identity, Roots and Values

Understanding the Arab Middle East - Identity, Roots and Values

As with any people, the Arabs look to the past for their sense of identity.

Arab history is tied to tribalism and the nomadic life of the desert. Although in most places the nomadic lifestyle has all but disappeared, the influence of the desert and especially the importance of tribal identity are still prominent today.

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Why is Cultural Awareness Important?

Why is Cultural Awareness Important?

Why focus on culture?

When working across different cultures it's critical that you understand the rules and cultural expectations of others.

If you don't, you can make mistakes. These mistakes can be harmless, or, they can also be very serious. We'll look at some examples below. 

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The Importance of Apologies in Japanese Culture

The Importance of Apologies in Japanese Culture

Did you know the Japanese have over 20 ways to say 'sorry'?

If you plan to do business in Japan, you need to get up to speed with how apologies work in Japanese culture.

The BBC recently published a great little artice that examines the Japanese culture of apologies and politeness on the island nation.

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Is Cultural Awareness a Skill?

Is Cultural Awareness a Skill?

A common misconception held by many is that cultural awareness is a skill you either have or you don't have, or, at the very least, is a skill that can be learned through training.

Well, this simply is not true.

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Ramadan 2018 - Why your Muslim colleagues are fasting and how you can support them

Ramadan 2018 - Why your Muslim colleagues are fasting and how you can support them

For those of us working in multicultural environments, it’s fair to say that our colleagues may ocassionally observe traditions which we aren’t familiar with. Ramadan is one such occasion.

In the same way that non Muslims may avoid asking questions for fear of intrusion, Muslims may equally avoid going into too much detail about Ramadan for fear of their colleagues not being interested.

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