There is no better way to understand the impact of cultural differences upon business than to look at real-life examples.

No matter what business, sector or market you are in, if you deal with people from different cultures, then cultural difference is going to impact what you do somewhere, somehow.

Did you know that the USA is one of our most in-demand countries in terms of cross-cultural training?

We support a diverse spectrum of business professionals from across the globe who work with Americans by helping them understand the culture, and specifically the business culture.

A common misconception people have of cultural awareness is that it’s about “the other”; that its main focus is learning about other people and how they do and don’t do things.

Although this is certainly part of it, cultural awareness also relies heavily on self-awareness.

Providing an abundance of new experiences, relationships and opportunities, relocation can be an incredibly exciting opportunity for most relocating expats.

However, relocation is not all fun and excitement.

The training world is evolving at an incredible pace.

Indeed, discussions of blended learning by L&D professionals have quickly moved beyond ‘why do we need it?’ to ‘how do we do it?’

We all know that a positive customer experience (CX) drives repeat business, increased turnover and higher profits.

Companies who work hard to ensure their customers have a positive experience certainly reap the rewards of their efforts.

Essential to any sort of cultural awareness training are the two key concepts of stereotypes and bias.

As we touched on in an earlier blog, a common trap many of us naturally fall into when we are working in a cross-cultural situation is to let our own cultural lens get in the way.

Online training for cross-cultural skills is in high demand. So why are corporate training stakeholders turning to e-learning?

Traditional face-to-face training has become more of a challenge over the past 15 or so years.

Self-awareness is fundamental in raising cultural competence.

If you are unable to understand yourself, it will be very difficult to understand another.