In today's globalized world, businesses are increasingly operating across borders and cultures.

As such, Cultural Competence has become an essential business skill.

Cultural Intelligence (CI) or Cultural Quotient (CQ) is a skill that enables you to effectively adapt to different cultural contexts.

The first to introduce and describe this concept were Professors Soon Ang and Christopher Earley in their book “Cultural Intelligence: Individual Interactions Across Cultures”.

Are you interested in how to teach students from different cultures?

Would you like to understand why cultural competence is important for teachers?

Struggling to find a definition of ‘intercultural communication competence’?

Well, you are not alone.

Employers today require Cultural Competence in their organizations more than ever.

In the age of globalization, diversity, inclusion and engagement, it’s critical to have employees capable of working with people from different cultures.

'Cultural Training’ course content should include everything necessary to help people new to a country, understand and navigate the local culture.

This understanding gives learners an advantage when working in or with a foreign country by equipping them with shortcuts on how to work effectively.

Working in culturally diverse teams is becoming more common.

Communicating and collaborating across time zones, languages and cultures can be challenging.

If you’ve worked in a well-managed, multicultural team, then you’ll know it can be an incredibly rewarding experience.

In fact, high functioning, multicultural teams can be more productive, more creative and – on the whole, more successful than monocultural teams!

Are you part of a virtual team?

Do you have colleagues all over the world?

Working across cultures means adapting to differences.

Those unwilling, or unable to, usually find that things can get tough.

Before we answer this question, here’s one for you!

How do you know that you are not already culturally aware?

If you’re a business professional working in an international setting, then you’ll understand the importance placed on cultural competence.

Whether it’s recruitment, promotion or performance development - the need for cultural competence is of increasing importance in business.

If you provide services or sell products, you’ll know how important a positive Customer Experience is.

Positive interactions and experiences retain customers and drive repeat business.

How do we become more culturally competent?

What steps can we take in order to work with people from other countries and cultures more effectively?

If you’re American and new to doing business with Saudis, then this is for you!

We're going to give you a quick-fire overview of some of the most common challenges faced by the two cultures when doing business together.

Let's explore the definition of cultural awareness.

Within the training, education and research fields you will hear many terms, sometimes used interchangeably.

Where did 'culture' come from? What does 'culture' do?

In order to understand cultural differences, you need to take a step back.

What impact do you think cultural differences have on a business relationship and trust-building?

Well, researchers have taken the time to try and find out!

Working with the Japanese in a professional capacity can be tough.

For some cultures, such as for Americans, Canadians, Germans, Australians and British, the Japanese culture can seem a little alien.

Need examples of cultural misunderstandings in business?

Well, we are going to share real-life examples of cultural misunderstandings from our cross-cultural training work.