The Blog for Culture Vultures

Satiate your inner Culture Vulture with regular news and posts about cultural awareness, doing business abroad, working in a multicultural environment, HR diversity and global mobility.

Is the 70-20-10 Model Still Relevant to Online Cross Cultural Training?

Is the 70-20-10 Model Still Relevant to Online Cross Cultural Training?

If you work in Learning and Development, then it’s likely you know about the 70-20-10 Model.

If not, then it can be simply summarised as the work of three academics in the 80’s who used extensive research to establish optimal learning conditions.

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Hospitality, Food & Friendship in Arab Business Culture

Hospitality, Food & Friendship in Arab Business Culture

Being a good host is a central part of life in the Middle East and it is an underpinning value that everyone in the region shares.

The roots of this can be found in the tribal system whereby treating guests well is traditionally a way of gaining honour.

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Japanese Cultural Values and their Influence on Business

Japanese Cultural Values and their Influence on Business

To understand Japanese business culture, it's essential that you first appreciate Japanese cultural values.

 Why? If you don't understand the underlying values, then it's very difficult to understand Japanese culture.

 

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Three Key Cultural Differences for Indians Working in the USA

Three Key Cultural Differences for Indians Working in the USA

Did you know that Indians form the second largest group of immigrants in America, with Mexicans taking the top spot?

Although Indian expats may enter the US with a typically high level of education under their belts and a strong work ethic, they often find cultural differences between the US and India quite a challenge.

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How Cultural Differences Can Destroy Customer Experience

How Cultural Differences Can Destroy Customer Experience

We all know that a positive customer experience (CX) drives repeat business, increased turnover and higher profits.

Companies who work hard to ensure their customers have a positive experience certainly reap the rewards of their efforts.

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Stereotypes & Bias in Cultural Competence Training

Stereotypes & Bias in Cultural Competence Training

Essential to any sort of cultural awareness training are the two key concepts of stereotypes and bias.

As we touched on in an earlier blog, a common trap many of us naturally fall into when we are working in cross-cultural situation is to let our own cultural lens get in the way.

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Why E-Learning Works for Cultural Competence Training

Why E-Learning Works for Cultural Competence Training

Online training for cross-cultural skills are in high demand. So why are corporate training stakeholders turning to e-learning?

Tradtional face-to-face training has become more of a challenge over the past 15 or so years.

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Honour, Face & Shame in Arab Culture

Honour, Face & Shame in Arab Culture

Doing business in the Middle East? Then you need to understand the role of honour in the Arab world.

The concept of personal dignity, honour and protecting one’s reputation is very important in the Middle East.

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Why is Cultural Competence Important in Training?

Why is Cultural Competence Important in Training?

Why do we focus on culture in corporate training? Is it really all that important?

Understanding the role culture plays in our lives is very important.

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The Cultural Lens

The Cultural Lens

Self-awareness is fundamental in raising cultural competence.

If you are unable to understand yourself, it will be difficult to understand another.

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Understanding the Arab Middle East - Identity, Roots and Values

Understanding the Arab Middle East - Identity, Roots and Values

As with any people, the Arabs look to the past for their sense of identity.

Arab history is tied to tribalism and the nomadic life of the desert. Although in most places the nomadic lifestyle has all but disappeared, the influence of the desert and especially the importance of tribal identity are still prominent today.

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Why is Cultural Awareness Important?

Why is Cultural Awareness Important?

Why focus on culture?

When working across different cultures it's critical that you understand the rules and cultural expectations of others. If you don't, you can make mistakes. These mistakes can be harmless, or, they can be very serious.

Click here to read an example of a cultural error which resulted in a G4S staff member being beaten by a mob. 

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The Importance of Apologies in Japanese Culture

The Importance of Apologies in Japanese Culture

 

Did you know the Japanese have over 20 ways to say 'sorry'?

 

 

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Is Cultural Awareness a Skill?

Is Cultural Awareness a Skill?

A common misconception held by many is that cultural awareness is a skill you either have or you don't have, or, at the very least, is a skill that can be learned through training.

Well, this simply is not true.

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Israeli Chef Makes Etiquette Blunder with Dish Served to Japanese PM

Israeli Chef Makes Etiquette Blunder with Dish Served to Japanese PM

During a two-day visit to Israel last week, Japanese Prime Minister Shinzo Abe attended a meal created and served by celebrity chef Moshe Segev at Israeli PM Netenyahyus residence.

All was going well, and the meal proved to be outstanding until desert arrived, rather curiously, in a metal decorative shoe.

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Fighting Witchcraft in Saudi Arabia

Fighting Witchcraft in Saudi Arabia

For many Western cultures, witches are an innocuous subject.

Long gone are the days where innocent women were dragged from their homes to be burned at the stake.

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French Waiter Cites Cultural Differences for Being Rude

French Waiter Cites Cultural Differences for Being Rude

Guillaume Rey, a French waiter, was sacked from his job in a Canadian restaurant for being ‘aggressive, rude and disrespectful’

Upset by the sacking Rey believes his employers simply did not understand French culture. A complaint was filed against his previous employer, (Vancouver restaurant on Canada’s Pacific coast), under British Columbia’s 'Human Rights Tribunal', in which the waiter claimed  “discrimination against my culture”.

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Why Translators & Interpreters Should Consider a Career in Cross-Cultural Training

Why Translators & Interpreters Should Consider a Career in
Cross-Cultural Training

Freelance linguists often complain of isolation, monotony and increasing competition within the profession. Those looking for something new should consider cross cultural training as it naturally lends itself to the talent of translators and linguists.

The translation and interpreting profession is without doubt mainly powered by freelancers. Although there are great benefits to working as a freelancer, it can also be tough. Many find the isolation difficult, the work monotonous and the pay sometimes not all that desirable.

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What is Cross Cultural Training?

What is Cross Cultural Training?

With culturally aware professionals having a distinct advantage over their peers, cross cultural training is an essential part of any professional person's development.

International businesses increasingly cite cultural competence as a core requriement during the recruitment process. Why? Because culturally aware staff are more productive and successful in international roles. 

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Cross Cultural Training Tips to Launch Your International Sales

Cross Cultural Training Tips to Launch Your International Sales

Do you want to sell your products or services internationally? Global sales are important for businesses looking to expand their client base, increase revenues or attract investment.

As many who work in international sales can attest to, finding and bringing in sales can be tough but also very rewarding...when you get it right.

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